hay baji's Privacy Policy

hay baji is an online entertainment and betting platform operated for users in Bangladesh. We place the highest priority on our members' privacy. This privacy policy sets out how hay baji collects, processes, stores, and uses your personal information.

This policy applies to the haybaji.cam website and all related services — registration, login, deposits, withdrawals, gaming activity, and customer support are all covered. Our Terms and Conditions should be read alongside this privacy policy, as both documents together form the basis of the agreement between you and us.

hay baji's services are for individuals aged 21 and above only. We consciously avoid collecting or storing information from minors.

2.1 Registration and Account Information

When you open an account at hay baji, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• Preferred language and currency (Bangladeshi Taka)

2.2 Identity Verification Information

To ensure a safe environment and prevent fraud, hay baji may in certain cases request a copy of a government-issued ID or passport for identity verification. This information is stored with the utmost care.

2.3 Financial Transaction Information

For deposits and withdrawals, we collect payment method-related information. In Bangladesh, we process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used solely for processing transactions and preventing fraud.

2.4 Technical and Usage Information

Information automatically collected during site visits includes:

• IP address and device type
• Browser version and operating system
• Pages visited and time spent
• Referral URL and click patterns
• Cookie and session data

hay baji uses your information for the following specific purposes:

3.1 Account Management

Information is essential for creating, securing, and managing your account. It is used in all activities related to login verification, password recovery (via OTP), and account security.

3.2 Providing Financial Services

Accurate information is necessary at every step — receiving deposits, issuing bonuses, and processing withdrawals. Financial information is also required to enforce the minimum deposit of ৳300 and minimum withdrawal of ৳1,000.

3.3 Customer Support

hay baji's 24/7 live chat and email support team needs access to your information to resolve issues quickly and effectively. This support is available in both Bengali and English.

3.4 Security and Fraud Prevention

Technical information is used to detect fraudulent activity, prevent multiple accounts, and protect each member's account security. Every connection is secured through SSL encryption technology.

3.5 Service Improvement

Usage-related information is analyzed to improve site performance, the gaming experience, and user convenience. This analysis is conducted entirely at an aggregate level — no individual's information is disclosed separately.

Cookies and similar technologies are used on the hay baji website. These are stored as small data files in your browser and are used for the following purposes:

• Maintaining login sessions
• Saving language and preferences
• Analyzing site usage statistics
• Security verification

You can disable cookies from your browser settings if you wish, but this may limit some functionality of the site.

hay baji does not sell your personal information. Information may be shared with third parties under the following specific conditions:

5.1 Service Provider Partners

Selected third-party service providers for payment processing, technology infrastructure, and customer support receive limited access to necessary information. Strict confidentiality agreements are in place with these partners.

5.2 Legal Obligations

Information may be disclosed to authorities in the case of a court order or applicable legal obligation. This is a legal obligation beyond our control.

5.3 Fraud Prevention

If financial fraud or identity theft is detected, limited information may be shared with the relevant service providers, which is necessary to protect the interests of all members.

hay baji follows industry-standard technology and practices to protect your information:

• All data transfers secured through SSL (Secure Socket Layer) encryption
• Sensitive information stored in encrypted form
• Account access controls and regular security reviews
• Firewall protection against unauthorized access

Information is retained while your account is active and for as long as required to meet applicable legal requirements. Even after account closure, some information may be retained for a specific legally required period.

As a hay baji member, you have the following rights:

7.1 Right to Know

You can find out at any time — what information hay baji has collected about you and what purpose it is being used for. This request can be made through customer support.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, you can request a correction. General information can be changed by yourself from account settings.

7.3 Request for Data Deletion

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

7.4 Objection to Data Processing

You can object at any time to your information being used for marketing communications. In that case, contact us through the designated channel and we will act accordingly.

hay baji takes responsible gaming very seriously. By analyzing information related to your gaming behavior — such as betting patterns, time spent, and deposit and withdrawal patterns — we identify unusual trends and provide support to members when needed. In line with the Responsible Gaming policy, hay baji is committed to ensuring healthy entertainment for all members.

This information is never used against you or for the purpose of selling to third parties. Its sole purpose is to ensure the well-being of members.

hay baji's site may at times use third-party technology or services — such as game providers (Pragmatic Play, PG Soft, Evolution, JILI, etc.) and payment processors. These third parties have their own privacy policies, and our data exchange with them is limited solely to providing services.

This privacy policy does not govern the practices of third parties. It is recommended to read the relevant third party's policy separately.

hay baji may update this privacy policy as needed. If any significant changes are made, members will be notified via their registered email or through a notice on the site. Continued use of the site after changes will be considered as acceptance of the new policy.

To learn more about us, read our About Us page — it contains information about hay baji's operations and values.

This privacy policy is drafted in accordance with applicable laws of Bangladesh. Any dispute relating to data protection and digital security will be resolved in accordance with applicable laws of Bangladesh.

To learn the detailed terms and conditions of hay baji's services, visit our Terms and Conditions page.